Terms & Conditions:
1. Introduction
Welcome to MX Event Hub
These terms and conditions outline the rules and regulations for the use of MX Event Hub’s Website, located at mxeventhub.com. By accessing this website we assume you accept these terms and conditions. Do not continue to use MX Event Hub if you do not agree to take all of the terms and conditions stated on this page.
2. Ticket Purchase
Ordering Process:
To purchase tickets, you must follow the instructions on our website. Ensure all information provided is accurate. Inaccurate information may lead to delays or cancellations of your order.
Payment:
We accept the following forms of payment: DuitNow / FPX Banking / Visa / Mastercard. Payments must be made in full at the time of purchase. All transactions are processed through a secure payment gateway.
3. Refunds and Cancellations
Refund Policy:
All ticket sales are final. Refunds will only be issued if an event is cancelled. In case of event rescheduling, tickets will be valid for the new date, or a refund will be offered.
Event Cancellations:
If an event is cancelled, you will be notified via email. Refunds will be processed within 7 days of the cancellation announcement.
4. Limitation of Liability
Event Changes:
MX Event Hub is not responsible for changes to event dates, times, or venues. We will notify you of any changes as soon as possible.
Liability Limitations:
MX Event Hub is not liable for any damages, including but not limited to, compensatory, direct, indirect, or consequential damages, loss of data, income, or profit, loss of or damage to property, and claims of third parties arising from the use of our service.
5. Agreement to Refund Policy
Acknowledgment and Acceptance:
By purchasing tickets through our website, you acknowledge that you have read, understood, and agree to be bound by our Refund Policy. The Refund Policy outlines the conditions under which refunds are provided, and it is an integral part of these terms and conditions.
Consent to Terms
Before proceeding with the purchase of any tickets, you will be required to indicate your acceptance of the Refund Policy. If you do not agree with any part of the Refund Policy, you should not proceed with the ticket purchase.
Confirmation During Purchase
During the ticket purchase process, you will be prompted to check a box indicating that you have read and agree to the Refund Policy. This action serves as your electronic signature, confirming your acceptance of the Refund Policy and these terms and conditions.
6. Contact Information
For any questions or concerns regarding these terms and conditions, please contact our customer support team at:
- Email: mxeventhub@gmail.com or info@mxeventhub.com
- Phone: +60 16-826 1676
- Mail:
- Kota Kinabalu: No. 4, Lot 1, Mile 3.5 Jalan Tuaran, 88400 Kota Kinabalu, Sabah
- Sandakan: 1st Floor, Lot 1, Block I, Bandar Letat Jaya, Mile 4, 90000 Sandakan, Sabah
Conclusion
It is important to regularly review and update your terms and conditions to ensure they comply with current laws and business practices. Consider consulting with a legal professional to tailor these terms to your specific needs and to ensure they are comprehensive and legally sound.