Privacy Policy:
18 June 2024
MX Event Hub (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mxeventhub.com, purchase tickets, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
- Information We Collect
We may collect and process the following data about you:
Personal Identification Information
- Name
- Email address
- Phone number
- Postal address
- Payment information (e.g., credit card details)
Non-Personal Identification Information
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
Information about your visit, including the URL clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- How We Use Your Information
We use the information we collect in the following ways:
To Provide and Manage Our Services
- Process your ticket purchases and provide you with the tickets
- Manage your account
- Provide customer support
To Communicate With You
- Send you updates and notifications regarding your order
- Respond to your inquiries and requests
To Improve Our Website and Services
- Analyse data to understand user behaviour and improve our website
- Develop new products and services
- Personalise your experience
To Comply With Legal Obligations
- Prevent fraud and other prohibited activities
- Comply with legal and regulatory requirements
- How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
Service Providers
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Event Organisers
We may share your information with event organisers for the purposes of event management and fulfilment of your ticket purchase.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. Despite these measures, we cannot guarantee absolute security. If you have any questions about the security of your personal information, you can contact us at mxeventhub@gmail.com or info@mxeventhub.com.
- Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
You have the right to request copies of your personal data.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe